The methodology chosen to construct meanings through capturing the context of the school was an evaluative case study. Specifically, this research investigates 'How do we improve children's mathematics, reading and writing through the promotion of wellbeing?' Within the constructionist paradigm, an interpretivist study was conducted. The purpose of this study is to explore how best to enact recovery in British schools impacted by the unprecedented Covid-19 pandemic and the significance of well-being. It would be convenient in future for all three groups to work together when dealing with a wicked problem that needs a clumsy solution. However, SSM did only help provide a 65% clumsy solution because all three organisational groups were not working together, only the egalitarian and hierarchy groups were much involved in the SSM process and leaving out the individualist 35% that could provide the missing possible solution. The SSM helped to provide a ‘clumsy solution’ because of its effectiveness in dealing with wicked problems, which allowed the SF leadership group to work in collaboration between the groups with the different rich pictures that were produced and selected in each process step, providing various possible to the solutions which were presented to the SF CEO before making any critical decision in the face of extreme pressures, in a time of, uncertainty with high stakes for the company. ![]() The action taken becomes a brand-new problem with new characteristics, and the process of studying the problem could start over again. ![]() The process leads to actions, which were turned into a never-ending study cycle. Looking at the SSM framework that offers five to seven stages of analysis, using rich pictures from different leadership groups, the learning process took the form of an enquiry process on the SF wicked problem, which the CEO and the management team were concerned about. The question was whether the SSM approach helped deliver a clumsy solution to the SF wicked problem. The third section concludes that SSM helps produce a clumsy solution to a wicked problem, but only if the groups are stitched together as a distributed leadership, which can provide effective group processes. The second section will discuss SSM's advantages and disadvantages in solving the SF problem. ![]() The first section will briefly review Grint’s clumsy solution theories of leadership to enhance the process of decision-making. This paper aims to discuss to what extent Soft Systems Methodology (SSM) enabled a clumsy solution to be produced in the SF challenge.
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